Last Updated: December 08, 2025
1. AGREEMENT TO TERMS
These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Tiwizi LLC (doing business as Tiwizi Tea) (“Company,” “we,” “us,” or “our”), concerning your access to and use of the https://tiwizitea.com/ website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).
We are registered in Delaware, United States, and have our registered office at 1207 Delaware Ave #3045 , Wilmington, DE, United States, Delaware 19806.
By accessing the Site, you acknowledge that you have read, understood, and agree to be bound by all of these Terms and Conditions. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS AND CONDITIONS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.
2. MEDICAL & HEALTH DISCLAIMER (IMPORTANT)
The products sold on this Site are herbal teas and natural blends. The content provided on this Site, including text, graphics, images, and other material, is for informational purposes only.
- Not Medical Advice: Our products and the information on this Site are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
- Consult a Professional: Always consult with a qualified healthcare professional before consuming herbal products, especially if you are pregnant, nursing, taking medication, or have a medical condition.
- Regulatory Status: These statements have not been evaluated by the Food and Drug Administration (FDA) or Health Canada.
3. PRODUCTS AND AVAILABILITY
- Availability: All products are subject to availability. We reserve the right to discontinue any product at any time for any reason.
- Errors: We strive to display the colors, features, specifications, and details of our products accurately. However, we do not guarantee that your electronic display will accurately reflect the actual colors and details of the products.
- Pricing: Prices for all products are subject to change.
4. PURCHASES AND PAYMENT
We accept the following forms of payment: Credit/Debit Cards (Stripe), Apple Pay, Google Pay, and Link.
- One-Time Payments: All purchases made on the Site are for one-time payments for goods. We do not currently offer automatic recurring subscriptions or installment plans unless explicitly stated at checkout.
- Billing Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You authorize us to charge your chosen payment provider for any such amounts upon placing your order.
5. USER REGISTRATION (ACCOUNTS)
You may be required to register with the Site to access certain features (such as order history or faster checkout).
- Confidentiality: You agree to keep your password confidential and will be responsible for all use of your account and password.
- Accuracy: You agree to provide true, accurate, current, and complete information about yourself as prompted by the registration form.
- Right to Remove: We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
6. SHIPPING AND RETURNS
- Shipping: We ship domestic (USA) and international orders. Shipping costs are calculated at checkout. You are responsible for all taxes, duties, and customs fees for international orders.
- Returns: Please review our Return Policy posted on the Site. Due to the consumable nature of tea, restrictions apply to returns of opened products.
7. INTELLECTUAL PROPERTY RIGHTS (OUR PROPERTY)
Unless otherwise indicated, the Site is our proprietary property. All source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws.
The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
8. USER GENERATED CONTENT
We may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, “Contributions”).
Any Contributions you transmit may be treated as non-confidential and non-proprietary. When you create or make available any Contributions, you thereby represent and warrant that you possess the necessary rights and licenses to do so.
9. COPYRIGHT INFRINGEMENTS (DMCA NOTICE)
We respect the intellectual property rights of others. If you believe that any material available on or through the Site infringes upon any copyright you own or control, please immediately notify our Designated Copyright Agent using the contact information below (a “Notification”).
Designated Copyright Agent Email: contact@tiwizitea.com
Please be advised that pursuant to federal law (Digital Millennium Copyright Act), you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by the Site infringes your copyright, you should consider first contacting an attorney.
10. SUBMISSIONS AND FEEDBACK
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site or the products (“Submissions”) provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
11. PROMOTIONS, CONTESTS, AND SWEEPSTAKES
We may from time to time release promotions, contests, sweepstakes, or other activities (“Promotions”) that require you to submit material or information concerning yourself. Please note that all Promotions may be governed by separate rules that may contain certain eligibility requirements, such as restrictions as to age and geographic location. You are responsible to read all Promotions rules to determine whether or not you are eligible to participate. If you enter any Promotion, you agree to abide by and to comply with such Rules.
12. PROHIBITED ACTIVITIES
You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. You agree not to use the Site to violate any applicable laws or regulations.
13. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL TIWIZI LLC OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, ARISING FROM YOUR USE OF THE SITE OR OUR PRODUCTS.
14. GOVERNING LAW
These Terms shall be governed by and defined following the laws of the State of Delaware, United States. Tiwizi LLC and you irrevocably consent that the courts of Delaware shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.
15. CONTACT US
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:
Email: contact@tamtea.com Website: https://tiwizitea.com/
Tiwizi LLC.
1207 Delaware Ave #3045 , Wilmington, DE, United States, Delaware 19806.